Complete digital signage solution and maintenance in all of the office branches for the leading bank in Croatia.
“Zagrebačka banka” has been the leading bank in Croatia for a number of years. The bank conducts business with over 80 thousand corporate clients and with more than 1,1 million citizens. “Zagrebačka banka” became a member of the UniCredit Group in the year 2002. UniCredit Group is one of the most successful financial groups in Europe. “Zagrebačka banka” is also one of the leading banks in Central and Eastern Europe (CEE).
Implementation goals:
To increase:
Sales
Return on investment (ROI)
Visual brand identity
Customer satisfaction
Information available to customers
To reduce:
Waiting lines
Customer complaints
Amount of crowding
Implemented:
| HARDWARE | |
|---|---|
| Screens | 258 |
| Video walls | 13 |
| Players | 227 |
| SOFTWARE | |
|---|---|
| RDS CMS | YES |
| Customer experience | YES |
| Queing Managment System | YES |
| Interactive games | 1 |
| HTML Widgets | 2 |
| Interactive touch application | YES |
| SERVICES | |
|---|---|
| Designing and consulting | YES |
| Audio and video equipment installation | YES |
| Maintenance | YES |
| Integration | YES |
